HUX
PLAY_HUX_003

Shadow Brief Mediation (The Emotional Circuit Breaker)

A tactical maneuver to identify and resolve unspoken family or stakeholder tensions that threaten the 'Technical Success' of an engagement.

Human Experience Conflict Resolution / Risk Mitigation 3 Action Steps

Action Steps

  1. 1 Stakeholder Triangulation: Conduct individual discovery sessions with key family/business influencers to map the 'Shadow Brief' (unspoken conflicts).
  2. 2 The 'Safe Pair of Hands' Pivot: Rebrand the service from 'Event Execution' to 'Emotional Risk Mitigation,' capturing higher margins for de-escalating family/stakeholder crises.
  3. 3 Conflict Indexing: Formally document recurring 'Shadow' triggers to build a proprietary database of resolution patterns, creating an Unmatched R&D Moat.

Feasibility Checks

Attribute thresholds that must be met for this playbook to be viable

LI05 Structural Lead-Time Elasticity
≥ 4
CS01 Cultural Friction & Normative Misalignment
≤ 3

Trigger Rules

Risk conditions that activate this playbook

HUX_REL_003 2 conditions
Silent Requirement Failure (The Shadow Brief)

Implements Strategies

This playbook contributes to 2 strategic frameworks:

Differentiation PESTEL Analysis