Jobs to be Done (JTBD)
for Manufacture of pesticides and other agrochemical products (ISIC 2021)
The agrochemical industry is perfectly suited for JTBD due to the evolving complexity of farming, stringent regulatory environment, and the shift from pure product sales to integrated solutions. Farmers' 'jobs' have become multi-faceted, encompassing yield, sustainability, compliance, and risk...
What this industry needs to get done
When planning my crop cycle, I want to effectively manage all risks (pest, disease, weather, market volatility) across the season, so I can maximize my return on investment per hectare sustainably.
Farmers struggle to integrate disparate risk data and product recommendations into a cohesive strategy, leading to suboptimal outcomes and exposure to volatility, which contributes to market obsolescence risks for products if they don't solve this broader job (MD01: 4/5).
- Yield per hectare (increase)
- Net profit per hectare (increase)
- Input cost efficiency (increase)
When developing new agrochemical products, I want to ensure they align with evolving sustainability standards and farmer demands for eco-friendly solutions, so I can maintain market relevance and achieve long-term growth.
The rapid pace of regulatory changes and shifting public perception regarding chemical use creates significant market obsolescence risk for products (MD01: 4/5) and amplifies concerns around structural toxicity (CS06: 4/5), making it difficult to predict and invest in the right long-term R&D pathways.
- Percentage of portfolio revenue from sustainable products (increase)
- Time to market for new sustainable formulations (decrease)
- Regulatory approval rate for new products (increase)
When interacting with consumers, regulators, and environmental groups, I want to clearly demonstrate our commitment to environmental stewardship and food safety, so I can build public trust and secure our social license to operate.
High public scrutiny, social activism (CS03: 3/5), and historical negative perceptions related to structural toxicity (CS06: 4/5) make it challenging to communicate positive contributions and offset concerns about environmental and social impact.
- Public perception index score (increase)
- Regulatory compliance incident rate (decrease)
- Media sentiment analysis score (increase)
When making strategic investment decisions for product development or M&A, I want to feel confident that our choices are future-proof and aligned with the long-term trends in agriculture, so I can secure sustainable returns for shareholders.
The dynamic nature of agricultural technology, climate change impacts, and consumer demands creates significant market obsolescence risk (MD01: 4/5), making long-term strategic planning fraught with uncertainty.
- Shareholder value growth (increase)
- R&D project commercialization success rate (increase)
- Diversification of revenue streams (increase)
When sourcing raw materials and distributing finished products globally, I want to optimize our supply chain for efficiency and resilience, so I can ensure product availability and control costs.
Complex global logistics, varying regional regulations, and deep value chains (MD05: 5/5, MD06: 5/5) make end-to-end supply chain visibility and control challenging, though standard solutions exist.
- On-time delivery percentage (increase)
- Inventory holding costs (decrease)
- Supply chain disruption frequency (decrease)
When presenting product value to farmers, I want to clearly articulate how our solutions contribute to specific farm outcomes and sustainability goals, so I can differentiate from competitors and drive adoption.
Marketing often focuses on chemical features rather than demonstrating tangible economic or environmental benefits, and unit ambiguity (PM01: 4/5) makes it hard for farmers to quantify value or justify premium products.
- Customer conversion rate (increase)
- Average revenue per customer (increase)
- Customer lifetime value (increase)
When engaging with industry bodies and policy makers, I want to advocate for science-based regulations and responsible product use, so I can shape a favorable operating environment and promote industry best practices.
The industry faces strong lobbying from environmental groups and social activism (CS03: 3/5), requiring a united and credible voice to influence policy effectively, which is typically handled by established industry associations.
- Regulatory framework favorability index (increase)
- Industry reputation score (increase)
- Adoption rate of industry best practices (increase)
When managing day-to-day operations and employee safety, I want to know that all processes comply with health, safety, and environmental regulations, so I can avoid legal penalties and ensure employee well-being.
The complexity and volume of HSE regulations across different jurisdictions, especially given the structural toxicity (CS06: 4/5) of products, create a constant challenge for ensuring full and consistent compliance, though robust systems are generally in place.
- Safety incident rate (decrease)
- Regulatory non-compliance fines (decrease)
- Employee absentee rate due to workplace injury (decrease)
When developing digital offerings and partnerships, I want to effectively integrate diverse data sources (e.g., weather, soil, satellite, pest scouting) to provide data-driven insights and precision application recommendations, so I can empower farmers to optimize input use.
Fragmented data ecosystems and interoperability challenges, coupled with unit ambiguity (PM01: 4/5) in correlating inputs to outcomes, make it difficult to create seamless, value-added digital solutions for farmers.
- Adoption rate of digital services (increase)
- Granularity of input recommendations (increase)
- Reduction in farmer input waste (increase)
When considering the long-term impact of our products, I want to feel a sense of pride that our company contributes positively to global food security and sustainable agriculture, so I can reinforce our ethical mission and attract top talent.
The historical 'chemical' stigma, coupled with potential social activism (CS03: 3/5) and social displacement concerns (CS07: 3/5), can challenge internal morale and make it difficult to attract and retain talent who prioritize environmental impact, despite the industry's critical role in food production.
- Employee retention rate (increase)
- Employer Net Promoter Score (eNPS) (increase)
- Positive press mentions regarding sustainability initiatives (increase)
When communicating with investors and financial markets, I want to clearly demonstrate our resilience to regulatory and environmental pressures, and our commitment to sustainable business practices, so I can secure long-term investment and maintain a favorable valuation.
Investors are increasingly scrutinizing ESG performance, and a perceived lack of commitment to addressing structural toxicity (CS06: 4/5) or managing social activism risks (CS03: 3/5) can negatively impact stock performance and access to capital.
- ESG rating improvement (increase)
- Investor confidence index (increase)
- Cost of capital (decrease)
When preparing products for sale in different regions, I want to efficiently navigate complex and varying international regulatory approval processes, so I can ensure legal market access and avoid costly delays.
The sheer volume and divergent nature of pesticide regulations across countries require significant resources and specialized expertise to prevent delays and maintain market access, a well-established but continually challenging function.
- Regulatory approval lead time (decrease)
- Number of market access delays (decrease)
- Compliance risk score (decrease)
Strategic Overview
The 'Manufacture of pesticides and other agrochemical products' industry is undergoing a significant transformation, moving beyond the mere sale of chemical formulations to providing comprehensive agricultural solutions. The Jobs to be Done (JTBD) framework offers a powerful lens to understand the deeper, underlying 'jobs' farmers are truly trying to accomplish, which often extend beyond simply controlling pests or weeds. This shift is critical for manufacturers to address challenges such as market obsolescence (MD01) due to evolving demands for sustainable and precise agriculture, balancing innovation with patent risks (MD03), and navigating increasing public scrutiny (CS06).
By focusing on the farmer's desired outcomes – like maximizing yield sustainably, mitigating risk, optimizing resource use, or ensuring regulatory compliance – companies can identify unmet needs and innovate beyond traditional product categories. This approach allows for the development of integrated crop protection systems, digital advisory services, and outcome-based solutions, thereby creating new value propositions and revenue streams. Understanding these core 'jobs' helps manufacturers stay relevant, foster deeper customer relationships, and proactively adapt to a rapidly changing market landscape.
4 strategic insights for this industry
Shift from Product to Outcome-Driven Solutions
Farmers are 'hiring' agrochemical products and services to achieve broader 'jobs' such as 'maximize return on investment per hectare sustainably,' 'ensure food safety and quality for market access,' or 'minimize environmental footprint to maintain social license.' The actual chemical application is merely one step in a larger process, indicating a demand for integrated solutions that deliver specific, measurable outcomes rather than just inputs.
Integrated Risk Management as a Core Job
A primary 'job' for farmers is to 'mitigate all forms of risk across the crop cycle' – including pest/disease outbreaks, weather volatility, market price fluctuations, and regulatory non-compliance. Agrochemical companies can innovate by offering solutions that reduce uncertainty, such as predictive analytics for pest pressure, crop insurance bundled with inputs, or compliance-as-a-service, addressing critical farmer anxieties.
The 'Job' of Sustainable Farming & Brand Reputation
Farmers are increasingly trying to 'farm sustainably and demonstrate environmental stewardship' to meet consumer demands, regulatory pressure, and maintain their own brand image. This expands the 'job' beyond pure efficacy to include environmental impact, residue management, and biodiversity preservation, creating opportunities for products and services that explicitly support these sustainability 'jobs.'
Precision and Data-Driven Decision Making
Farmers are trying to 'optimize input use through precision application and data analysis' to improve efficiency and reduce costs. This 'job' opens avenues for agrochemical companies to integrate their products with digital platforms, IoT sensors, drone imagery, and AI-driven recommendations, shifting from a product supplier to a data-enabled solution provider.
Prioritized actions for this industry
Develop and market 'Crop Outcome Packages' rather than standalone products, bundling agrochemicals with digital scouting, advisory services, and application technologies.
This strategy directly addresses the farmer's 'job' of maximizing yield and profitability sustainably. It shifts the value proposition from a chemical input to an integrated solution, helping manufacturers move beyond commodity pricing and address MD01 (market obsolescence) by offering higher-value services.
Invest in 'Sustainability Enablement Services' such as environmental impact assessments, carbon footprint tracking, or biodiversity enhancement programs, positioning products as tools within these larger services.
By helping farmers achieve their 'job' of sustainable farming and demonstrating environmental stewardship, manufacturers can build stronger brand trust (CS01) and differentiate products beyond efficacy, mitigating risks associated with CS06 (structural toxicity) and CS03 (social activism).
Forge strategic partnerships with AgTech companies specializing in precision agriculture, remote sensing, and data analytics to offer combined, data-driven solutions.
Farmers' 'job' of optimizing input use through precision requires capabilities often outside traditional agrochemical expertise. Partnerships accelerate the delivery of integrated digital solutions, addressing MD05 (value-chain depth) and MD06 (distribution channel evolution) without massive internal R&D overhauls.
Redefine marketing and sales language to explicitly articulate how products and services help farmers accomplish their core 'jobs,' moving away from technical features to farmer-centric benefits and outcomes.
This aligns communication with how farmers perceive value, making product offerings more compelling and understandable. It directly addresses MD01 (shifting demand) by ensuring the value proposition resonates with evolving farmer needs and can improve brand perception by tackling CS01 (cultural friction).
From quick wins to long-term transformation
- Conduct in-depth Voice of Customer (VOC) interviews with diverse farmer segments to uncover latent 'jobs' and pain points.
- Map existing product portfolios against identified farmer 'jobs' to identify gaps and redundancies.
- Pilot 'job-centric' marketing campaigns for existing products, focusing on outcomes rather than features.
- Establish cross-functional 'job teams' for specific farmer 'jobs' (e.g., 'sustainable corn yield,' 'early disease detection') comprising R&D, marketing, and sales.
- Develop minimum viable product (MVP) versions of integrated solutions or digital services.
- Form initial partnership agreements with AgTech providers to expand solution offerings.
- Realign R&D investment and innovation pipelines to focus predominantly on delivering solutions for high-priority 'jobs'.
- Explore new business models, such as outcome-based pricing or subscription services for 'job' fulfillment.
- Integrate JTBD into the core organizational culture and strategic planning process.
- Mistaking product features for 'jobs' or asking farmers what they want instead of what they are trying to achieve.
- Failing to adapt internal organizational structures and incentives to support a 'job-centric' approach.
- Underestimating the investment required for new capabilities (e.g., data analytics, agronomic consulting) to deliver integrated solutions.
- Only focusing on functional 'jobs' and ignoring critical emotional and social 'jobs' of farmers (e.g., reputation, peace of mind).
Measuring strategic progress
| Metric | Description | Target Benchmark |
|---|---|---|
| Revenue from Integrated Solutions/Services | Percentage of total revenue derived from bundled products, services, or outcome-based contracts, indicating a shift from pure product sales. | Achieve 20% by year 3, 40% by year 5. |
| Customer 'Job Fulfillment' Score | A proprietary or survey-based score measuring how effectively farmers feel the company's offerings help them achieve their identified 'jobs.' | Maintain a score above 8.0 on a 10-point scale. |
| New 'Job-Centric' Innovation Success Rate | The percentage of new products or services designed to address a specific 'job' that achieve target market adoption and profitability within 2 years of launch. | Exceed 70% success rate. |
| Customer Lifetime Value (CLV) | Measures the total revenue a company can expect from a customer over their relationship, reflecting the deeper engagement of job-centric solutions. | Increase CLV by 15% annually for segments adopting integrated solutions. |
Other strategy analyses for Manufacture of pesticides and other agrochemical products
Also see: Jobs to be Done (JTBD) Framework