ANZSIC 7294

Call Centre Operation

Division N — Administrative and Support Services

Also classified as:
UN ISIC Rev. 4 8220 EU NACE Rev. 2.1 82.20 NA NAICS 2022 —
ISIC ↔ NACE crosswalk → ISIC ↔ NAICS crosswalk →

GTIAS Industry Analysis Available

This ANZSIC class maps to a fully analysed industry with an 81-attribute GTIAS scorecard, risk scenarios, and 42+ strategic frameworks.

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About This Industry

This class consists of units mainly engaged in answering telephone calls and relaying messages to clients and/or in providing telemarketing services on a contract or fee basis for others. Units engaged in providing telemarketing services promote clients' products or services; take orders; solicit contributions or donations; and provide information. Units engaged in providing telemarketing services do not own the product or provide the service they represent.

Primary Activities

  • Telemarketing service
  • Telephone answering service
  • Telephone call centre operation
  • Voice mailbox service

Exclusions / References

Units mainly engaged in:

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ISIC Rev. 4 Equivalent

ANZSIC 7294 maps to the following ISIC Rev. 4 class:

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